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Tango works like your virtual assistant, automatically documenting any process and converting it into an easy-to-follow guide. It captures steps, formats screenshots, writes descriptions, and generates a shareable link for your new guide. But it doesn't stop there—it turns these guides into interactive walkthroughs, showing precisely where to click on the screen during a task.
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As a business owner you can streamline your onboarding and training processes, ensuring that every team member becomes a power user. It reduces the time and resources required for manual documentation, training, and support. Tango even offers analytics so you can understand who's using the guides, how often, and where they might be getting stuck, enabling you to continuously improve.
Comprehending the popular features of each app is essential because it allows users to harness the full potential of these tools, tailor their use to specific needs, and extract the most value from them. This understanding enables more informed decisions when selecting or customizing apps for specific tasks or projects, ultimately leading to more efficient and effective use of digital tools.
Features
Interactive Walkthrough Creation
Integration with Popular Tools
Automatic Documentation
Collaboration
Sensitive Information Protection
Sharing and Exporting
Sharing and Exporting
Easy User Experience
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Written Review
As a business owner, Tango has proven to be a game-changer for me. It is a comprehensive solution that has transformed the way we carry out documentation and training in our business. The interactive walkthroughs not only engage our team but also simplify complex procedures into easy-to-follow guides, making the learning process much more efficient. The automatic documentation feature is an absolute time-saver, eliminating the need for manual documentation and allowing our team to focus more on our core operations. One of the standout features of Tango is its ability to integrate seamlessly with our existing tools, such as Slack and Microsoft Office, making it even more convenient to use. The shared team workspace encourages collaboration, and the analytics provide valuable insights into the areas where we can improve.
Pros
Efficiency:
Tango's automatic documentation process significantly reduces the time and resources required for manual documentation.
Clear Communication:
Tango's step-by-step guides ensure clear and consistent communication of processes across the team.
Insights:
Tango's analytics provide useful insights into how guides are used, highlighting areas for improvement.
Scalability:
As your business grows, Tango grows with it, able to handle increased documentation demands without impacting performance.
Cons
Dependence on Internet:
Tango is a web app, which means users need a stable internet connection to use it effectively. This could potentially be a hindrance in areas with poor connectivity.
Learning Curve:
As with any new tool, there’s a learning curve involved. Teams might need time to understand and adapt to Tango's features and interface.
Data Security Concerns:
Although Tango blurs sensitive data, there might still be concerns about the storage and handling of company data, especially for businesses dealing with highly confidential information.
Limited Customization:
Tango may not offer as much customization as some businesses might need for their specific processes.
Commonly asked questions
Yes, using the Tango Desktop App installed locally on Mac (ARM & X64) and Windows 10/11, you can capture step-by-step workflows which are fully editable and stored alongside your web app workflows
Tango may have trouble documenting certain complex websites. It's primarily a Chrome extension but also works on Microsoft Edge
Click on "Guide Me" to open the Guidance panel, which takes you to the website on the first step of the Tango. Click on the highlighted box on your screen to progress to the next step
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