You want something new on your website: a reviews section, a menu, a price list, a gallery, or a booking button. This guide helps you describe it clearly, add it without breaking what already works, and check it the way a customer would.

Before you start
- The login for the tool your site was built with, like Wix, Squarespace, Shopify, WordPress, or an AI tool like Lovable, Bolt, or Replit.
- The words, photos, or prices that will go in the new section. Real content, not “add later”.
- One or two websites that already have something like it, so you can point to an example.
- About an hour, including time to check it on your phone.
Want to do it yourself?
- Difficulty
- 6 out of 10
- Estimated completion time
- 2–4 hours for a small feature
Skills you’ll need: Explain the desired behavior, work in a preview, and test normal and failure cases. Custom integrations may need coding.

How this helps your brand
A useful gallery, review section, or booking action can answer a customer’s question at the right moment. Defining its purpose first helps your website support a real decision rather than collect extra features.
Step 1: Write down what a visitor should be able to do
Start with the customer, not the button. “Add a reviews section” is vague. “Visitors can read five recent reviews on the home page, just under the services, so they trust us before they call” is clear.
Write three short lines:
- Who uses it: new customers, regulars, or you.
- What they do: read, click, choose, book, or send something.
- Where it goes: which page, and roughly where on that page.
Tip: If you can’t describe what a visitor does with it, the section probably isn’t needed yet.
Illustrated exampleGive the new section a job and a placeExample · home pageExisting sectionGarden care servicesLawn care · seasonal planting · hedge trimming
Add here · below servicesWhat our customers say“The garden was ready for summer in one visit.”
Priya · June 12 · 1 of 5 recent reviews
Call about your garden- Who
- New customers comparing local gardeners.
- What
- Read five recent reviews before they call.
- Where
- Home page, just below the services.
This reviews example names the visitor, the action, and the exact position on the page. The quote is sample content; use your own five recent reviews. Step 2: Check if your tool already has it
Site builders come with ready-made blocks and add-ons for common things like galleries, reviews, maps, menus, and booking. A ready-made block is usually quicker and more reliable than building your own.
Open your editor and look for an “add section”, “add block”, or “apps” option. Or search your tool’s help pages for the feature by name. If it exists, use it and skip to step 4.
If your site was built with an AI tool, there’s no menu to pick from. You describe the feature and the AI builds it. Carry on to step 3.
Step 3: Ask the AI for a plan before it builds
Paste the prompt at the end of this guide and fill in the brackets. It asks the AI to explain its plan in plain words first, so you can catch a misunderstanding before anything changes.
Read the plan and check three things. Is it going on the right page? Will it change anything else? Does it need anything from you, like an account with another service or a monthly fee? If something looks off, say so and ask for a new plan.
Tip: Save a copy of your site first. Look for “version history”, “checkpoint”, or “backup” in your tool. If the new feature goes wrong, you can step back in one click.
Step 4: Build the smallest version that works
Ask for the simplest version first: one gallery with six photos, not a filterable gallery with captions and categories. Once the simple version works, you can add more in small steps.
Use your real words and photos. Placeholder text hides problems, like a long service name that wraps badly on a phone.
Step 5: Try it like a customer would
Open your live site, or the preview, on your phone first, then on a computer. Use the new section exactly as a customer would.
- Everything you wrote in step 1 works, from start to finish.
- Buttons and links go where they should.
- It looks right on a small phone screen, with nothing cut off.
- The rest of the page still looks and works as before.
- If it sends or saves anything, like a booking, you received it.
Tip: Ask a friend to try it without any help from you. Where they hesitate is where a customer will hesitate.
Illustrated exampleFollow a booking all the way to your inboxExample test · book a garden consultation
- 1Choose a timeOn your phone
Tuesday, 10:00 am
30-minute consultation - 2Send the booking
Use an email address you can check.
- “Your visit is booked”
The customer sees a confirmation with the right time.
Keep checkingOwner’s inboxNew consultation booking- When
- Tuesday, 10:00 am
- Contact
- Your test email address
Received with the correct details
Repeat on a computer. Also check the rest of the page still works.
A confirmation on the page is only part of the check. For a booking feature, confirm that you receive the booking too, with the same time and contact details. Step 6: Save a working copy
When it all works, save a fresh copy and name it something like “Reviews section added”. That’s your new safe point.
If the feature uses another service, like a booking app, write down which account it uses and who has the login. You’ll need it the day something changes.
You're done when
- A customer can do what you wrote in step 1, on a phone and on a computer.
- Nothing else on your site moved or stopped working.
- You have a saved copy from before the change and one from after.
- You know which accounts or services the new feature depends on.
Your prompt
Show promptHide prompt
COPY AND PASTE
I want to add a new section to my website. Who it’s for: [who will use it, for example new customers] What they should be able to do: [read, click, book, choose, or send something] Where it goes: [which page, and roughly where on it] What goes in it: [your real words, prices, or a list of photos] An example I like: [a link or a short description] Before you change anything, explain your plan in plain English: what you’ll add, where, and whether it needs any outside service, account, or fee. Wait for my OK. Then build the simplest version that works. Don’t change any other part of the site. When you’re done, tell me what you changed and give me a short list of things to check on my phone.
Paste this into the AI tool that built your site. If you use a site builder without AI, use it as a checklist when you add the block yourself.
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